Delete your account and data
This page explains how to delete the data that the TipTop Fit game stores on our servers.
If you only play offline modes and never used the world ranking or Party, we have no player profile for you. Uninstalling the app removes all data stored on your device.
How to request deletion
- Send an email to support@playtiptopfit.com with the subject Delete my TipTop Fit account.
- Include your in-game username and country, so we can find your profile.
- We may ask you to confirm the request from inside the app before deleting, to make sure it is your profile.
What we delete
- Your player profile: username, country, install ID, access token and recovery code
- All your scores and your entries on the world ranking
- Your Party room entries and results, and your push notification token
What we keep, and for how long
- Data is removed from our live systems within 30 days of your request.
- Copies in backups are removed within 90 days.
- Short-lived server logs may contain your IP address until they are rotated out.
- Data held by Google for ads and analytics is controlled by Google; you can reset your advertising ID in your device settings.
More details are in our Privacy Policy.